Gemstar guide plus not updating
I have noticed flucuations for some time on this channel only and last night it cut out only while on this station.I had to do a quick reset by unplugging but all seems fine.Does anybody know anyone who has a guide working currently??? I am just wondering if it is just certain areas or if everybody has the same issues. Channels did not match but after doing edit seems to be working fine.Now have to wait to see if new down load over tonight works? Okay, my GUIDE Plus is now back on and functioning normally.
Right now it is believed to have nothing to do with Gemstar's Interactive Program Guide (known as Guide Plus), but rather a broadcasted program or ad from a television station causing certain TV sets to go into SAP.My GUIDE menu looks slightly changed so i do believe there was an update by Gemstar that may have helped cause the problem.I have been dealing with the sudden loss of the guide system for a client and I have seen TVs erronously replaced under extended service over this problem.Needless to say they didn't know didly so they talked to a service rep with the company and he claimed they are not blocking the signal that the problem is with the tv(sound familiar?? Can't be true because then atleast one of the tvs should still get the info. They gave me tech support number which advises me to do the same stuff.I have attempted help through rca(thompson) and they did return email with 99999 solution. Ran diagnosis codes and ram and rom passed all else failed, Tech support didn't have a clue when I called back with info(test they told me to run).