Outlook imap folders not updating

This issue with Microsoft Outlook 2013 and Office 365 will cause IMAP folders to not successfully synchronize, therefore inhibit your ability to receive new mail to your inbox.There are a few ways to resolve the issue: One option is to remove the recent update that has been pushed out by Microsoft to Outlook 2013 and Office 365 users.We are a relatively small company so instead of purchasing exchange or using hosted exchange, we decided to use Go Daddy for standard pop/imap email accounts to save on the cost.Everything works great for the most part, except with our IMAP users.To do so, complete the following steps: Be sure to back up any existing emails or transfer to an offline location before making this change.Replacing the root folder can possibly cause the loss of saved emails in the account.

There is probably some advanced Outlook configuration that I am missing here ;) I would appreciate some help.IMAP users are not receiving new email into their inboxes unless they either click off of Inbox and back on, or close outlook and reopen.Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work.This issue is caused by installing one of the following updates that have been pushed out by Microsoft on 11/12/13: KB2837618 or KB2837643 If you have not already done so, please avoid this update for a bit until Microsoft corrects the issue.If you cannot avoid the update, we will provide you with further steps regarding a temporary fix for the issue.

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